The insurance industry observes little contrast in providing services to its customers. Due to this reason, skills and knowledge become essential for customer loyalty and operational excellence.
As organizations focus on building a better digital customer experience, it requires fundamental shifts in customer service. We assist in upskilling and reskilling employees to leverage new tools and technologies for enhanced customer satisfaction and reduced service costs.
We train the workforce on new processes, from automating risk assessments to pre-approving loans to ensure seamless integration with technology, creating a harmonious relationship between robots and humans.
We support organizations in transitioning from a regulatory compliance perspective to a cultural shift that recognizes the importance of data integrity.
We help reduce software adoption time and increase compliance with scalable software adoption programs, whether replacing flagship software or only a single application in a technological stack.
Organizations are becoming increasingly remote, and it has a significant impact on employee retention and training. Our collaborative approach keeps employees engaged and skilled with life-long learning ecosystems.
Training leaders to embrace digital disruption can establish organizations at the top of the pack. We transform leaders' knowledge, behavior, and mindset through holistic solutions designed for the future of work.
Building personalized learning experiences to transform human capital with customizedtraining strategies and solutions designed explicitly for insurance organizations
Leverage blended training programs with the right mix of EPSS tools, eLearning, and hands-on sessions to shrink time-to-competency and increase the adoption of new technological changes.
Integrating game design with work-based applications to enhance performance and engagement of organizational training programs.
Developing mobile learning programs that provide employees with access to training materials from any location and real-time responses to their queries.
Developing customized onboarding programs that can engage employees early in the journey and improve their knowledge retention and application rate.
Creating training content and resources that meet the particular learning demands of a company, regardless of the learning solution for which it is intended.
Creating a framework for leadership and organizational growth to encourage employees and optimize their strengths in order to focus on areas that require improvement.
We developed a comprehensive online learning program with custom modules, including real-life scenarios, graphics, and illustrations to train the sales and claims teams.
Infopro Learning is a leading corporate training solution and human capital transformation provider. We help organizations create an exceptional employee and customer experience through custom learning solutions, unlock human potential to measure performance impact, and create operational efficiency.
Years of Experience in Creating Unique Learning Experiences