Product Knowledge training - Infopro Learning

Benefits of Product Knowledge Training

Gain the power of digital transformation through effective product training.

Build
Trust

We offer enough product knowledge to sales teams so they can communicate and earn trust of their customers. This makes customers trust the company and its product offering, resulting in increased sales.

Boost
Confidence

Armed with in-depth product knowledge, a display of more confidence and trust on the product creates excitement amongst customers and alleviate uncertainty about the solution that the product provides for the customer.

Increase
Sales

A thorough understanding of new product features enables sales teams to adopt different methods to highlight the offerings to their customers. Great communication skills also empower salespersons to sell products more effectively and ultimately increase overall sales.

Heightened
Customer Retention

We offer effective product training solutions for Sales, Marketing, Customer Success, and Support teams. With the right first-hand knowledge about new product features, employees can easily retain their customers and increase deals.

Product Knowledge
Training Solutions We Offer

Video-based Learning
Short video nuggets suit the learning needs of millennial workforce. We create and deliver engaging video-based learning content which is accessible on hand-held devices, resulting in more engagement and knowledge retention.
Gamification
Gamification component is incorporated with product training courses to make learning more engaging and personalized. Including elements like scores, points, badges, and leaderboards make training more impactful. Overall, gamification makes learning more fun, motivating, and effective.
Business Scenarios
We also include simulation-based business scenarios to aid employees learn by doing, helping them perform better in their job roles and foster customer relationships. These real-life scenarios are very interactive and help employees understand how to effectively deal with their customers.
Microlearning
Microlearning nuggets can utilized to deliver product training that is easy to consume and retain. Delivered on the mobile platform, short and effective learning modules make sure product training can be accessed anytime and anywhere.