• Webinar

    From Talent Management to Workforce Architecture: Harmonized Workforce Development


How can L&D effectively prepare their workforce for a world that is continuously redefining how businesses operate? To respond to the unpredictable nature of work and the decreasing half-life of skills, organizations must reconstruct learning and development (L&D) to enable enterprise and workforce adaptability.

Today’s learning functions produce formal educational experiences that, despite improvements in technology and processes to “run learning like a business,” remain out of tune with individual and organizational performance needs. Our research[1] shows traditional L&D activities fail to help organizations and their workforces achieve business and career goals because of this lack of harmonization. In this webinar, we will present findings from our learning organization operating model research on how learning organizations can better coordinate, govern, manage, and deliver experiences and information to adapt for the future of learning.

Attendees will gain knowledge on questions such as:

  • Why traditional talent management approaches need to yield to a more workforce architecture approach.
  • Why moving away from static views of centralized, decentralized, or federated operating models to creating dynamic elements that embed workforce development where the work happens is more relevant to organizational outcomes
  • How to build project-based teams to create and deliver workforce development strategies
  • How to fuse processes, technology, and human capabilities to build worker resilience and foster continuous workforce development
  • How to shift your mindset toward leading as a steward and connector of workforce development



Julie Hiipakka – Vice President, Learning & Leadership Research Leader, Human Capital Research & Sensing, Deloitte
With 23 years of experience across learning and development, talent management, and professional services, Julie helps organizations create business impact by connecting learning, talent, and organizational change efforts to organizational goals and strategy. Her current research priorities include how organizations are bringing learning into the flow of work, the learning technology landscape and how organizations can adapt to the future of work by focusing on nurturing human capabilities in their workforce.

As a learning leader inside a professional services firm, she created global onboarding programs, used peer-created learning within leadership training, directed culture change efforts associated with multiple mergers and integrations, and led a globally distributed team. She has also led a managed services business and held a variety of sales, management, recruiting and consulting roles. A Certified Professional in Learning and Performance, Julie holds a master’s degree in communication from Florida State University. She lives in Chicago with her husband Eric.


Eric W. Rodgers- Executive Vice President, Managed Learning Services, Infopro Learning
Eric leads Infopro Learning MLS growth strategy and is responsible for establishing a new Vision and the go-to-market strategy associated with our MLS offerings. He collaborates across the enterprise to ensure marketing, sales, presales, and operations are aligned for MLS services. Critical to this is the innovative approach leveraging Infopro’s 25+ year resume with their technology enablement to deliver a fresh approach to MLS solutions. Eric has over 30 years of L&D experience and honorably served in the United States Navy Nuclear Submarine force.

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