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Covid-19 has played a significant role in shaping the modern workplace. Businesses in every industry had to make changes to adapt to the disruptive environment over the last year. Among these changes are digital transformation and the adoption of remote or hybrid workplace models. The accelerated rate of change...
In today’s turbulent marketplace it is now more important than ever before to provide quality experiences for your employees. Employee retention rates hit a record low in March of 2020 (1). 87% of HR professionals consider employee retention to be the highest priority (2). This is likely due to...
Streamlining L&D processes and increasing operational efficiency are a big priority for many business leaders today. Covid19 shook up the business world last year. Many organizations had to shift business models. They have changed everything from how they handle customer interactions and safety protocols to how their employees work....
As we move forward in 2021, more companies plan to focus on improving customer experiences. This is not surprising if you consider the fact that 85% of buyers will pay more for a better customer experience (1). Building quality customer relationships can lead to higher profits and a better...
Engaging learners has been a challenge L&D professional have faced for quite some time. There are often distractions, barriers to access, and busy schedules. However, now that a significant part of the workforce is working remotely, many of the more traditional training methods are no longer the effective tools...
There is no denying that recent events have greatly impacted the way we work and learn today. Recent surveys suggest that between 25-30% of the workforce will continue to work from home at least part of the time after the pandemic dust settles (1). 98% of organizations today now...
The year 2020 had been one with extraordinary challenges as well as a great amount of learning. In the face of these unprecedented challenges, there has been a dramatic shift of the business ecosystem – especially in Learning and Development. As we look forward, L&D leaders must embrace a...
Organizations have had to adjust to all the changes this year rapidly has brought about. Whether you have changed your business model, expanded your workforce globally, or switched from in the office to fully remote teams, there was likely a lot of time and effort put into place to...