This prestigious financial services corporation operates in 27 states and has over 2,000 branches across the US. After identifying a critical need to improve the leadership skills of their new managers, they partnered with Infopro Learning to develop 4 half-day virtual leadership workshops to equip their new managers with skills for success.

Award-winning Leadership Development Program

Challenge

After conducting their semi-annual employee net promoter survey, this organization found a growing need to teach their newly hired managers their leadership standards. They partnered with Infopro Learning to create a virtual workshop that would focus on the following key topics:

  • Familiarize new managers with the organization’s leadership standards
  • Promote networking among peer groups
  • Provide mentorship and support for first-time leaders
Set Goals
Solution

Infopro Learning worked with this industry-leading finance corporation to develop 4 half-day virtual workshops that focused on closing skills gaps in 8 key areas.

  • Encouraging Participation
    The program was formatted as four separate half-day virtual workshops spread over four months. This scheduling flexibility allowed newly appointed managers to join the program anytime during the year.
  • Increasing Learner Engagement
    The program begins with a personal message from senior executives to activate engagement. The workshop is then facilitated and includes group activities, discussions, and polls.
  • Improving Knowledge Retention
    After the initial workshop, participants are encouraged to use the resources hub website and manager guide to learn and practice their new skills further.
Develop-skill
Results

The virtual leadership workshops were a success. The program was well received by all participants and led to a significant improvement in both the manager's skills and confidence levels.

  • Increased confidence levels:
    75% of participants shared that the workshop boosted their confidence in their leadership capabilities.
  • Real-time application:
    100% of participants stated they could implement the workshop's lessons immediately.
  • Positively received:
    97% of participants deemed the program a valuable use of their time.
Improve-Performance

How We Helped

Global-Talent-Network

Learning Strategy

Infopro Learning worked closely with this financial leader's internal experts to develop a learning strategy that engages learners across the globe.

Flexible-Engagement-Model

Learning Content

Working closely with this organization, Infopro Learning created lessons, activities, and support materials for eight leadership concepts.

Concierge-Approach

Technology

The Infopro Learning team created a versatile virtual workshop with a digital resources hub to help learners continue to grow their leadership skills.

Awards

Brandon-Hall-Group

2023 Gold Brandon Hall Excellence Award in Best Advance in Leadership Development

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