This finance leader has a workforce of over 28,000 individuals across Northern Europe. The company places a significant emphasis on information security due to the nature of its operations involving sensitive data. In response to the evolving cybersecurity landscape, the organization collaborated with Infopro Learning to modernize and enhance its employee training program. The key focus was incorporating new content to address emerging best practices in countering phishing threats.

Award-winning Compliance Program


This finance company aims to integrate information security best practices into the daily work behavior of its employees. To achieve this, employees must be able to recognize threats and comply with information security standards.

The main objective of the enhanced training program was to achieve the following:

  • Teach employees how to apply practices in their daily work.
  • Help shift from a compliance mindset to a proactive, action-oriented approach.
  • Ensure that the organization meets the European Banking Authority (EBA) regulatory demands.
Set Goals

Infopro Learning worked closely with this financial leader to enhance and update the online information security training program. New topics, including animations, learning activities, and scenario-based examples, were woven into the program.

  • Driving Engagement
    The Infopro Learning team created animations and infographics throughout the program to activate learner engagement.
  • Increasing Knowledge Retention
    Infopro Learning divided the learning content into a series of short modules focused on a specific topic. Breaking up the topics into small, easy-to-remember bites of information helped improve knowledge retention.
  • Reinforcing Core Concepts
    Infopro learning integrated interactive components and activities into each module, reinforcing core concepts by allowing learners to practice new skills.

Over 30,000 employees have taken the course, and successful phishing attempts decreased substantially.

  • 20% decrease in incidents/phishing attempts:
    There has been an increase in the number of adequately reported phishing attempts and a 20% decrease in successful attacks.
  • 67 NPS score:
    An internal employee survey found that participants found the program valuable.
  • 138% positive impact score:
    The survey results also found that participants felt the course directly applied to their roles.

How We Helped


Learning Strategy

Infopro Learning used a micro-learning strategy to develop short, interactive training modules that learners could complete in as little as 15 minutes.


Learning Content

The Infopro Learning team worked closely with the organization's internal teams to update the learning content with the most up-to-date information security best practices.



To help engage learners and show real-life examples, Infopro Learning created several scenario-based simulations.


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