• Case Study

    Training for an Exceptional Customer Experience

    Customer Service Training Program for Fortune 500 IT Organization

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The Company

Our Client is an American privately owned multinational computer technology that develops and sells computers, and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Business Challenges

  • Decrease Time-to-Proficiency of newly promoted Senior Sales personnel
  • Deliver sustained training that factors in busy work schedules
  • Provide engaged learning and an avenue for peer networking
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