This American multinational technology company boasts over 76,000 employees worldwide. They had recently discovered that not all employees knew about the company's purchasing options. They need to address this knowledge gap to streamline the buying process. They partnered with Infopro Learning to develop a comprehensive training program to raise awareness and educate employees on effective purchasing practices.

Award-winning Digital Learning Program

Challenge

This leading technology company allows all employees to make company purchases, but not all employees understand the buying process. They needed a comprehensive training program to ensure that every employee understands the complexities of the buying process. The program was designed to achieve the following goals.

  • Drive awareness of the organization's buying practices
  • Ensure all employees have a high level of understanding
  • Explain how the source-to-pay team can provide support
Set Goals
Solution

Infopro Learning collaborated with this industry leader's internal teams to create a digital learning experience that helped learners develop a deep understanding of the company's buying practices.

  • Activating Learner Engagement
    Infopro Learning has created seven interactive scenario-based learning modules enriched with animations to enhance learner engagement.
  • Boosting Knowledge Retention
    The Infopro Learning team strategically designed each of the seven modules to explain each of the three stages in the buying process.
  • Reinforcing Core Concepts
    Infopro Learning placed interactive elements, assessments, and gamified content throughout the program. A resources page with additional links was also provided to help reinforce core concepts.
Develop-skill
Results

The digital learning program has successfully helped the organization achieve the following goals:

  • Over 2,000 participants:
    After the launch of the new program, over 2,000 participants voluntarily took the course.
  • 88% CSAT score:
    Internal surveys found that the program was well received, and participants found the content valuable.
  • 40+ completions a week:
    The company achieves its goal of continuous improvement and problem-solving, with over 40 employees voluntarily participating in the program every week.
Improve-Performance

How We Helped

Global-Talent-Network

Learning Strategy

The Infopro Learning team used a micro-learning strategy to break complex topics into an easy-to-understand learning experience.

Flexible-Engagement-Model

Learning Content

Infopro Learning collaborated closely with internal teams to create scenario-based learning activities and gamified content.

Concierge-Approach

Technology

The Infopro Learning team created a digital learning experience that could be accessed through the company's intranet and learning management system.

Awards

Brandon-Hall-Group

2023 Gold Brandon Hall Excellence Award in Best Certification Program

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