As a leading systems integrator, this organization has been instrumental in implementing an award-winning procurement system for its clients, with a strong track record of over a decade working with government agencies. In a strategic effort to enhance transparency and efficiency, the organization has developed a new platform, poised to replace the existing system, which is currently utilized by over 11,000 professionals. To ensure a seamless transition for the platform's users, the organization partnered with Infopro Learning to create a comprehensive digital training program.

Award-winning Digital Learning Program


The organization required a solution to facilitate its customers' transition from the older platform to the new one. The digital learning program was developed with the following objectives in mind:

  • Provide a modern digital experience to accelerate learning to support technology solution advancements.
  • Ensure strong user adoption of the platform capabilities to capture more value.
  • Create customizable learning journeys to address the needs of different user groups for 10,000+ end use.
Set Goals

Infopro Learning worked closely with the organization's internal teams to create a highly interactive learning experience to assist their customers in learning how to navigate the newly launched platform.

  • Activating Learner Engagement
    Infopro Learning has created interactive scenario-based learning modules, animations, and gamified content to enhance learner engagement.
  • Driving Knowledge Retention
    The Infopro Learning team created multiple modules for each topic to help learners at varying proficiency levels to drive knowledge retention.
  • Reinforcing Core Concepts
    The Infopro Learning team places interactive elements and assessments throughout the program to reinforce core concepts.

The digital learning program has successfully helped the organization achieve the following goals:

  • Wide adoption of the program:
    Many customers voluntarily participated.
  • Platform transition efficiency doubled:
    Many customers reported seamless navigation of the new platform post-course completion.
  • Enhanced customer journey:
    Favorable feedback on their learning experiences was received from customers.

How We Helped


Learning Strategy

The Infopro Learning team developed a learning strategy that helped cater to a large audience with varying skills and abilities.


Learning Content

Infopro Learning collaborated closely with internal teams to create scenario-based learning activities, gamified content, interactive elements, and assessments.



The Infopro Learning team created a digital learning experience hosted on an online platform, making it accessible to anyone with an internet connection.



2023 Bronze Brandon Hall Excellence Award in Best Use of Games or Simulations for Learning in the Learning and Development

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