• Case Study

    Customer Education Program

    Adopting Modern Learning Approach to Engage Customers


The Company

The company has over 1800 employees and is a global provider of professional information, software solutions, and services in health, compliance, and other sectors.

Business Challenges

The organization wanted to deliver engaging customer training programs to:

  • Train customers on handling change management process
  • Deliver learning at the point of need
  • Measure overall learning effectiveness
  • Create interactive learning experiences as well as the opportunity to upskill

Modern Learning Approach for Customer Engagement


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