It’s no surprise that the use of customer facing chatbots has been on the rise for quite some time now. Chatbots help companies connect with their customers 24/7 and cut costs by allowing employees to focus on other tasks, but they can do even more.
Chatbots have significant benefits when used internally. HR chatbots have been shown to improve many training processes such as employee onboarding, just-in-time training, and improving product knowledge. View the infographic below to see 5 Benefits of Implementing a Chatbot for Employees.