The future of work is here, and automation is growing more popular every day. Although the term artificial intelligence sounds futuristic, it is already a big part of our everyday world. Artificial intelligence (ai) is no longer a work of science fiction or a trend to look forward to in the future. There are many business challenges technology can solve.
According to recent studies by Deloitte, today’s industry leaders are learning how to integrate artificial intelligence into their team’s everyday workflow.
The modern workforce is no longer concerned with whether or not their jobs will be replaced with new tech. The questions are now about how intelligent systems can be used to help them develop new insights. Or about how these insights can help them gain a competitive advantage.
One of the most popular ways modern organizations have learned to leverage the use of ai, is by integrating it into their human capital management process. Artificial intelligence and automation have successfully assisted many organizations undergoing hr transformations. It has also been used to improve employee learning experiences in several different industries.
To help you better understand how modern organizations can utilize the power of artificial intelligence to transform their human capital, we have shared some of the most important details in this article.
The Use of AI Systems in HR Processes
The human resources department of an organization is typically the department that handles the process of people management. This includes attracting and retaining talent as well as employee development. They play a large role in human capital transformation. This is one of the many reasons leading companies have been integrating AI systems into different hr functions including the following.
– Streamlining employee onboarding
Having an engaging and modern onboarding process today is more important than ever before. Organizations who invest in creating quality onboarding programs for their new employees often have higher employee retention rates. They also have increased levels of productivity. Many HR departments now utilize ai to help them streamline the onboarding process making it easier to track and optimize. It is now possible to automate simple tasks such as sending welcome emails, assign training courses and to digitize paperwork.
– HR’s transition into an advisory role
HR departments can now use learning analytics to track the entire employee development process. They can use learner data to measure knowledge gaps and to measure the effectiveness of their organizations training programs.
Many analytics programs offer advanced reporting features that help hr teams to identify key patterns and insights. HR leaders now play more of an advisory role than in the past. They can use these insights to help organizations develop data informed business plans that drive impact.
– Chatbots lighten the workload
As HR departments continue to transform into advisory roles within organizations, their workloads also increase. They still have daily tasks to handle. This heavy workload can slow down the amount of time it takes to answer employee inquiries. Fortunately ai can help streamline this process too. HR chatbots can easily handle basic problem solving and answer commonly asked questions.
These chatbots are accessible 24 hours a day, seven days a week. If they are unable to answer a question they can be programmed to point employees in the right direction to get their answers. Chatbots not only lighten the workload for your hr teams, but can also significantly improve efficiency.
From improving employee onboarding to lightening the workload of your hr departments so they can focus on other important tasks, ai can help streamline many essential hr processes.
AI Technology Improving Learning Experience
Artificial intelligence can also be used to greatly improve the quality of employee learning experiences. In today’s competitive and technologically advanced market, employees expect their organizations to provide modern learning experiences. AI can be utilized to improve the quality of these training programs in many ways.
– Personalized learning paths
One of the major challenges organizations face today when it comes to training and development is finding ways to engage their diverse workforce. They need modern training programs that are engaging and relevant. AI powered elearning programs are often an effective solution. Advanced analytics along with ai can be used to identify learner needs and preferences that impact a learner’s experience. For example, a learner’s job role, experience level, native language, time zone can all be factors that impact their learning experience. AI can be used to gather this data and create a personalized program that meets those needs. Personalized learning paths increase engagement and speed up the training process by only providing the most relevant courses.
– Utilizing learner data for optimization
Most companies have several training programs in place. Today many of these training programs are now online. Although the goal is for all training programs to be effective some deliver better results than others. AI can help your hr departments determine which programs are more successful and why. This makes it easier to optimize training programs and maximize training effectiveness.
– Measuring the ROI of your training programs
Large organizations often utilize several different training strategies and programs at once. AI can be used to determine whether a learning programs are delivering a high ROI. It can also be used to determine which programs need to be further evaluated, optimized or potentially be replaced. This helps organizations save both time and money.
Integrating the use of artificial intelligence into your training programs and HR processes can help you streamline your human capital management. Your hr teams will be able to operate more efficiently. AI can be used to improve onboarding, assist with hr transformation and decrease the workload of your staff.
With the integration of ai your organization will also be able to provide its employee with higher quality learning experiences. AI makes personalized learning easier and it can be used to optimize all of your online learning programs.