Customer education is the key to profitability. Organizations are quickly discovering that every dollar invested in educating customers will pay off two to three times along with higher net promoter scores, and increased customer retention and product adoption. In response, many organizations are transforming their customer education programs to align with what modern customers are looking for — intuitive digital platforms, bite-sized learning modules and personalized experiences.
Listen to this interactive webinar to learn how to transform your customer education platforms for the new world of work.
This interactive webinar will provide easy-to-understand insights on:
- Building the business case for transforming customer education programs
- Creating a seamless customer education experience
- Best-in-class examples from your peers