The last two years’ events shook up the business environment across multiple verticals. Organizations had to rethink how to continue serving their customers effectively, and business leaders had to additionally brainstorm ways to maintain a high-performing workforce within the volatile environment. As a result, a significant rise in L&D activities was witnessed across all businesses.
The banking sector is among the few crucial industries that were impacted the most and is now leveraging the power of L&D to maintain their stance. As we move ahead in 2022, the importance of learning and development in the BFSI sector is increasing at an incredible speed. The development of a futuristic workforce has to be one of the leading priorities for BFSI organizations. After all, a forward-thinking workforce can help resolve significant challenges pertaining to customer service, workflows, success of business operations and stability.
Listed here are some of the top initiatives that financial institutions must evaluate to build a future-driven talent group using the right L&D measures.