The process of designing desirable learner experiences, regardless of purpose or platform, is centered around achieving a desired outcome with as little friction and with as much joy as possible. Known as Learning Experience Design (LXD), it is the process of enhancing learner satisfaction by improving the usability, accessibility and engagement during the learning journey.

LXD is considered as a combination of instructional design, pedagogy, neuroscience, social sciences, marketing, user interface design, user experience and interaction design. It is critical for any organization looking to succeed in the growing digital eLearning space. In this ever-changing digital world, learning and user experiences occur in digital spaces among multiple touchpoints, from games to websites to apps, often overlapping and intertwining.

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