Were you aware that the average expense of hiring a full-time employee is approximately $4700? Additionally, filling an average position in the United States typically takes 36-42 days. Moreover, a newly hired individual usually takes 12 weeks to complete productivity. As companies experience growth, they frequently require expanding their teams to address the requirements of new projects or higher workloads. However, hiring and onboarding new employees can be time-consuming and expensive. This is where resource augmentation comes in.

Role of L&D in Talent Transformation

Resource augmentation is a strategic approach involving collaborating with external partners to supplement and enhance your team’s capabilities. In other words, it is about hiring third-party contractors or consultants to supplement your existing team. This can be a good way to easily and quickly get help from experts and skilled people without hiring them as permanent employees for a long time. Choosing to augment or outsource talent comes with several significant benefits. Here are the five main benefits learning leaders can look forward to:

  • It is a cost-effective option.
  • Increased levels of adaptability are available.
  • Access to professional assistance is readily available.
  • Opportunities to explore new ventures become attainable.
  • Enhancements in work efficiency result in faster completion.

10 Best Practices for Resource Augmentation

Walmart, the largest employer in the US, drastically reduced its hiring by a staggering 73% in 2022. The job market is tough, with layoffs, hiring freezes, and employees quietly leaving making headlines.

Learning and Development (L&D) leaders are dealing with a shortage of staff and a lack of new talent joining the company. Despite all this, the goals for L&D have stayed the same. The demand for learning and development is still very high.

The good thing is that L&D organizations can consider outsourcing and resource augmentation as solutions. Here are some ways L&D organizations can get the most out of their resources by adding more help.

1. Clearly Define Your Objectives: Before engaging in resource augmentation, you must clearly understand your team’s goals and objectives. Identify the specific skills and expertise you need to complement your existing team and ensure alignment with your overall business strategy.

2. Conduct Thorough Market Research: Explore the market to identify potential resource augmentation partners. Find providers who have in the past shown that they can do a good job, have experience in the right areas, and have received positive feedback from their clients. Consider the opinions of others regarding them, their reliability, and the range of services they can offer.

3. Evaluate Cultural Fit: Assess the cultural compatibility between your organization and potential resource augmentation partners. Shared values, work ethics, and communication style can contribute to a successful partnership.

4. Establish Clear Communication Channels: Communicating well with augmented resources is important. Define the preferred communication channels and establish regular touchpoints to ensure seamless collaboration and timely updates on progress.

5. Define Roles and Responsibilities: Make clear what tasks and duties your regular team members and extra learning and development resources have. This helps to avoid confusion, overlapping tasks and ensures everyone understands their specific contributions to the project.

6. Foster Collaboration and Integration: Promote collaboration and integration between your in-house team and augmented resources. Encourage knowledge sharing, create opportunities for cross-functional teamwork, and provide platforms for open communication to maximize the benefits of resource augmentation.

7. Maintain Transparency: Transparency is key to building trust and maintaining a productive working relationship with your resource augmentation partner. To prevent confusion or challenges, openly communicate important details about your project, such as information, deadlines, and what you expect from others involved.

8. Provide Adequate Training and Support: Provide necessary training and support to your augmented resources to ensure they can seamlessly integrate into your team and deliver their best work. Providing individuals with appropriate tools and resources enhances their proficiency and contributes to the project’s success.

9. Measure and Evaluate Performance: Regularly evaluate the performance of augmented resources against predefined metrics and key performance indicators (KPIs). This allows you to track how things are going, find areas where you can improve, and make changes to improve the augmented teamwork.

10. Continuously Refine the Partnership: Treat your resource augmentation partnership as an ongoing collaboration rather than a one-time engagement. Continuously assess and enhance the partnership through feedback, acquired knowledge, and evolving business requirements.

Selecting the Perfect Resource Augmentation Partner: Key Considerations

To ensure a successful partnership, it is essential to consider various important factors when choosing a resource augmentation partner. Here are some essential points to consider:

  • Expertise and Experience: Assess your resource augmentation partner’s knowledge and experience in the specific skills or industries important for your project. Look for evidence of successful projects they have completed and their ability to deliver high-quality results.
  • Scalability: Think about how well your partner can adjust and provide more resources as your needs change and grow. Ensure they can provide additional skilled professionals as your project requirements change.
  • Flexibility and Adaptability: Look for a partner who can seamlessly adapt to your organization’s processes and methodologies. They should be able to align with your preferred project management approach and work harmoniously within your existing team structure.
  • Communication and Collaboration: Good communication and collaboration are very important for a partnership to be successful. Evaluate the partner’s communication practices, responsiveness, and willingness to engage in regular updates and discussions. A partner who values open and transparent communication will contribute to a smoother collaboration experience.
  • Cultural Fit: Assess the partner’s cultural fit with your organization. Consider various factors such as the prevailing work culture, core values, and modes of communication. A compatible cultural fit promotes better understanding, cooperation, and synergy between your team and the augmented resources.
  • Reputation and References: Conduct a thorough investigation into the partner’s reputation within the industry and request recommendations or testimonials from their past clients. Pay attention to signs of their dependability, professionalism, and track record of fulfilling their obligations.
  • Security and Confidentiality: When engaging in a partnership with an external entity, it is crucial to prioritize data security and confidentiality. Verifying that the partner possesses strong and effective security protocols to safeguard your sensitive data and intellectual property is essential.
  • Cost-effectiveness: Although cost should not be the only deciding element, it is crucial to examine the pricing structure of the partner and determine if it is compatible with your budget. The partner’s ability to provide total value and a positive return on investment (ROI) is paramount.
  • Scalable Infrastructure: Assess the partner’s infrastructure, including technological capabilities and resources. They should have the necessary infrastructure to support your project requirements and accommodate any scalability needs that may arise.
  • Long-term Relationship Potential: Consider the possibility of establishing a lasting alliance with the provider of resource augmentation. Building a strong relationship with a reliable L&D resource augmentation partner can lead to ongoing collaborations, ensuring continuity and stability for future projects.


Resource augmentation offers a valuable solution for L&D organizations looking to scale their teams effectively and efficiently. By strategically collaborating with external partners, they can leverage additional expertise, skills, and resources to meet growing demands and achieve their goals. Engaging in meticulous planning, communicating effectively, and adopting a collaborative mindset are essential to successful resource augmentation.

By following the ten best practices outlined in this blog and selecting the right resource augmentation partner based on the provided criteria, organizations can optimize their team scaling efforts and drive greater success in their projects.

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