The 70/20/10 framework is one of the most popular learning and development models used today. The framework breaks down the major avenues for which a learner acquires new job skills. According to this model, 70% of what an employee learns comes from on-the-job training, 20% from peer learning, and 10% from formal learning.

Included in the video is practical advice for how you can incorporate the 70/20/10 framework in your organization, but I have summarized it below for you:

10% Formal Learning

  1. Decrease the duration of formal training to a minimum
  2. Use Formal learning to provide structured learning in a “fail safe” environment

20% Peer Learning

  1. Create incentives within the company that support and encourage collaboration
  2. Allow social learning to grow organically

70% On-the-Job Learning

  1. Provide a structure for immediate and comprehensive feedback
  2. Create relevant information that can be consumed at the moment challenges arise

For those that have started incorporating the 70/20/10 framework, you would agree the list above is far from exhaustive, but it is a good guidepost for those that are just starting down this path.

Nolan Hout

Nolan Hout

About the author: Nolan spends the majority of his time performing marketing research in the L&D industry to help understand the most common and pressing challenges of the industry.  He uses this information to help formulate cutting-edge learning solutions that are designed to maximize business performance and return on investment.


Thank you. Happy browsing!