The need to work proactively at creating and maintaining a high performance organizational culture has perhaps never been more important, and never more challenging. Employee expectations for their workplace are evolving rapidly. And some leaders are not aware of, or struggle to adapt to, these new expectations. This dissonance can drive:
Leaders develop a deep understanding of all of the critical engagement drivers and learn practical techniques to improve engagement within their own team and/or organization.
Increase employee retention and job satisfaction with practical and proven engagement strategies.
Boost productivity of employees with clear goals for performance and high impact rewards/recognition.
Enhance your customer experience significantly with employees who feel a deep “spirit of service.”
Develop leaders within your organization who understand how to get optimal value from their employees.
Describe the benefits of optimal employee engagement.
Understand the characteristics of highly engaged employees.
Understand the responsibilities of a leader regarding employee engagement.
Understand the 10 research-based strategies that have been proven to drive optimal employee engagement.
Appreciate how individual development opportunities can enhance engagement.
Learn how to objectively assess current employee engagement levels
Learn to avoid common engagement missteps and errors..
Apply effective techniques to ensure equal productivity throughout the organization and avoid placing undue burden on a few “go to” people.
Learn methods for helping employees help each other through formalized peer mentoring that also enhances engagement (for both parties).
Learn to troubleshoot common employee engagement challenges.
Learn how to ensure that expectations and accountabilities for each employee are exceptionally clear, and that skills/resources are adequate