Employee training programs may start off well with dedication and focus, but over time, their effectiveness can decline due to a decrease in expertise and a shift in business priorities towards new projects, causing them to falter. Organizations can optimize their training program requirements by partnering with a Managed Learning Services (MLS) provider.
As per the market research analysis conducted by Transparency Market Research (TMR), the MLS market is anticipated to grow at a Compound Annual Growth Rate (CAGR) of 5.4% between 2022 and 2031, resulting in a projected market size of US$ 624.1 billion by 2031.
What are Managed Learning Services?
Managed Learning Services is a comprehensive learning and development solution to help organizations enhance their employees’ skills, knowledge, and performance. It involves outsourcing learning and development activities to a third-party provider who manages and delivers the training. The aim is to optimize the learning process and ensure the training aligns with the organization’s objectives and goals.
The MLS provider is responsible for the entire training cycle, from assessing the organization’s training needs and designing and developing the training programs to delivering and evaluating the training effectiveness. This means the provider handles all aspects of the training program, including developing learning materials, implementing the training, and evaluating its success and impact.
At Infopro Learning, we have a model that enables L&D organizations to shift from being a cost center to a profit center by overseeing the complete execution of their L&D operations. Our learning outsourcing model caters to global organizations seeking a comprehensive L&D service provider while being adaptable to meet their unique requirements.
Why use Managed Learning Services?
There are several reasons why organizations should partner with a Managed Learning Services provider. Managed Learning Services providers offer a range of benefits, including:
Cost reduction – The utilization of Managed Learning Services enables organizations to convert fixed costs into variable costs, resulting in the potential to free up capital for investment in other areas of the company and enhance business efficiency. According to KnowledgePool’s research, efficient training processes can reduce the training management costs by 42%.
Risk mitigation – Managed Learning Services mitigate the regulatory compliance risks by establishing internal infrastructure aligned with the regulatory standards. MLS providers ensure that the training programs comply with regulatory requirements. In addition, MLS providers aid in mitigating failures and protecting organizations from potential liabilities.
Improved focus – MLS providers have the expertise and resources to design and deliver high-quality training programs aligned with the organization’s objectives. Partnering with a managed learning expert enables organizations to concentrate on their core business operations while utilizing an external learning and training partner’s knowledge, proficiency, and creativity.
Enhanced flexibility and scalability – The ability to adjust to varying business demands, such as changes in talent, technology, geographical locations, and speed to market, is vital for any organization. MLS enables scalability and the creation of flexible training solutions. MLS providers provide diverse training programs that can be tailored to suit an organization’s specific requirements.
Improved speed – Speed is the essence of any business transformation. A managed learning services partner addresses the training needs of an organization full-fledged while organizations focus on business change, making organizations agile without disrupting internal efforts.
Five Offerings that Make a Managed Learning Services Partnership Great
Multiple types of Managed Learning Services exist, and organizations can select the type that aligns most effectively with their requirements. Some of the services offered by an MLS provider include:
MLS providers work with organizations to develop a comprehensive learning strategy that aligns with the organization’s goals and objectives. The service is structured into three components: assessment, alignment, and planning. MLS providers can also provide consulting services to help organizations identify and develop plans to meet their learning needs.
Content development and delivery
The role of an MLS provider encompasses conceptualizing, creating, and refining educational content that aligns with the designated learning objectives. The produced content can be presented in various forms, such as eLearning courses, virtual classrooms, and webinars. It involves identifying and collaborating with subject matter experts who may belong to the organization or are external.
Outsourcing the management and administration of a training program can encompass multiple responsibilities, including overseeing program logistics, tracking and reporting progress, scheduling, budgeting, administering the learning management system (LMS), and managing training content. Organizations can tap into a team of experts to accelerate the entire L&D process by partnering with a managed learning service provider.
Learning technology management
This service involves managing the learning technology infrastructure, such as learning management systems, virtual learning environments (VLE), and other tools to support the learning process.
Analytics and reporting
Analytics and reporting services provide organizations with data and insights about their learning and development programs. The process involves evaluating metrics such as completion rates, engagement levels, and learning outcomes, which can be facilitated by enlisting the support of specialists and leveraging cutting-edge learning technology to ensure precise measurement of training results.
Infopro Learning Managed Learning Services Framework
The foundation of our MLS strategy is built upon years of expertise and is continuously aligned with evolving business requirements. The following components are included in our framework for Managed Learning Services:
Managed learning administration
By leveraging technology for automation, we unlock significant opportunities to improve the efficiency and performance of back-office L&D functions. Our large pool of global resources combined with the technology enables us to offer round-the-clock support and substantial cost savings to organizations seeking to leverage a remote workforce’s benefits.
Managed learning delivery
Our focus on simplifying and streamlining the delivery process enables us to help organizations create seamless learning journeys that drive employee engagement. Additionally, we significantly decrease delivery costs for L&D teams by aligning training delivery demand with the real-time supply of facilitators, virtually eliminating capacity utilization issues. All these processes are designed to scale rapidly, enabling organizations to easily deliver large and complex training programs or straightforward one-off sessions.
Our vendor management solution enhances the quality, transparency, and cost-effectiveness of outsourced L&D activities. We offer access to external analyst expertise that can help organizations enhance the performance of any program. Our solution is bundled with automated processes and dashboard analytics, giving organizations a real-time view of their spending and the return on their investment.
Managed learning content
Our approach to centralizing content strategy, production, procurement, and maintenance enables organizations to optimize one of the most important cost centers within L&D – their content library. By utilizing analytics, we monitor how involved learners are with current content to inform our choices regarding future investments in content. Furthermore, we work with business interlocks to recognize possibilities for generating, selecting, or acquiring content that adequately deals with business challenges.
Managed Learning Services is an efficient and effective way for organizations to manage their learning and development programs. Each organization can have its specific needs met by MLS providers, who offer various services that can be customized accordingly. By outsourcing their training needs, organizations can focus on their core business while ensuring their employees receive the high-quality training they need to succeed.
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