About the author: Dr. Kanwaljit has completed her PhD in ‘Evolution of Organized Retailing in India’ and Masters in Marketing Management. She is a published writer and has contributed several white papers in the field of management and consumer behavior. She was a Professor teaching Marketing Management and Consumer Behavior to the budding managers for 12 years before she decided to become an Instructional Designer. She has been working in the field of Instructional Design since the last 6 years and has worked with several Fortune 500 companies, developing learning strategies, training content, and solutions. She is an avid reader and a music lover.