Change is often announced through strategy decks, timelines, and business cases—but employees experience it through uncertainty, frustration, fear, skepticism, and loss of control. In this free 55-minute webinar, we will explore why employees push back during change, why resistance is not always obvious, and how it often shows up as silence, delay, disengagement, guarded compliance, emotional withdrawal, or “I’m fine” behaviour.
Participants will gain practical insight into the human side of change, including the emotional response curve, the stories people tell themselves under pressure, and the difference between productive concern and hidden resistance. This session is ideal for leaders, HR professionals, and change sponsors who want to better recognize what employees may be thinking, feeling, and signaling before resistance becomes a larger business problem.
The key takeaways from the session
- Spot the “silent no” before it costs you the initiative — resistance rarely looks like resistance; it looks like “I’m fine”
- Learn what your team isn’t telling you in meetings — the real signals behind delay, guarded compliance, and quiet disengagement
- Understand the emotional curve every employee goes through — and where most leaders misread it
- Tell the difference between a red flag and a real concern — so you’re not managing pushback that was never there
- Walk away with a playbook, not just a framework — practical moves to use in your next change conversation
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Dan Rust Head of Global Leadership & Organizational Development, Infopro Learning
Dan Rust is the Head of Infopro Learning’s Leadership & Organizational Development practice. He has more than 30 years of experience helping organizational leaders navigate what is often the truest test of their leadership capabilities: leading others through the most challenging and uncertain times. Dan is the bestselling author of “Workplace Poker” (published by HarperCollins) and writes regularly for several publications on the topics of leadership and employee engagement.