The Company
One of the world’s leading technology companies, this organization provides computing and networking solutions—from hybrid cloud to high-performance computing—for individuals, businesses, governments, and institutions.
Business Challenges
The internal technical teams faced an urgent need to broaden the internal solution’s design expertise beyond a small group of experienced architects. Key challenges included:
- Capability Expansion: Skills related to the internal solution’s design were limited to a few experts. The company needed to build this competence at a scale.
- Inconsistent Learning Experiences: Learning typically occurred through informal mentorship, classroom sessions, or on-the-job exposure—resulting in uneven skill levels across regions.
- Need for Global Reach: A consistent, digital training program was required to reach professionals across geographies with the same quality and content.
- Lack of Standardization: Without a unified approach to solution design, misalignment with customer requirements and implementation delays were common.
