Understanding resistance is only the first step; the harder leadership challenge is knowing what to do with it.
In this free 55-minute webinar, we will focus on how leaders can turn uncertainty, skepticism, and emotional friction into alignment, commitment, and forward movement. Drawing from practical change leadership, difficult conversation, resilience, and AI transformation principles, this session will explore how to create a shared need for change, communicate a compelling direction, surface concerns early, hold the conversations people are avoiding, and build trust during periods of disruption. Participants will leave with a clearer view of how to move people from passive compliance or quiet resistance toward active participation—especially when the change involves high-stakes transformation such as AI adoption, restructuring, new ways of working, or shifting business priorities.
Key Takeaways for the session include:
- The avoided conversation is usually the one that unlocks progress.Creates curiosity, most people have one in mind already.
- Resistance is data, not defiance. Reframes a pain point they’re living with right now.
- AI adoption fails or succeeds on change leadership, not tooling.
- Surfacing concerns early is cheaper than fixing disengagement later. Cost-of-inaction framing drives urgency.
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Dan Rust Head of Global Leadership & Onboarding Practice, Infopro Learnin
Dan Rust is the Head of Infopro Learning’s Leadership & Organizational Development practice. He has more than 30 years of experience helping organizational leaders navigate what is often the truest test of their leadership capabilities: leading others through the most challenging and uncertain times. Dan is the bestselling author of “Workplace Poker” (published by HarperCollins) and writes regularly for several publications on the topics of leadership and employee engagement.
Nolan Hout SVP Growth & Chief AI Strategist, Infopro Learning
As the senior vice president of Infopro Learning, Nolan Hout has over a decade of experience in the L&D industry, helping global organizations to unlock the potential of their workforce. Nolan is results-driven, investing most of his time on finding ways to identify and improve the performance of learning programs through the lens of return-on-investment. He is passionate about networking with people in the learning and training community and he grows this network through a popular podcast called The Talent Equation Podcast where he interviews executives about any topic related to talent development. On a personal note, Nolan is an avid outdoorsman and fly fisherman, spending most of his free time on rivers across the Pacific Northwest.