• Case Study

    Enterprise-wide Customer Training Solution

    Learning Services Transformation for a Computer Software Company

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The Company

A leading computer software company with around 500 employees in US, Europe, and Africa. Our Client helps organizations to digitally transform by using adaptive technologies to automate workflows.

Business Challenges

The company wanted to adopt a technology-led learning solution to highlight the new product features to their internal employees as well as customers. The Client needed a mechanism to:

  • Reduce cost of service and optimize training time
  • Increase awareness on new product features
  • Reduce dependency on trainers
  • Better customer experiences to client acquisition
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