About the author: Anurag Dayal has more than 13 yrs. of experience in Learning and Development (L&D) with over 7 years in leadership roles. He has extensive hands on experience in creating organization development plans, business critical learning solutions, learning/training need analysis, training evaluations, training consulting, and e-learning and content development. With a sound knowledge of learning tools and technologies Anurag enjoys creating learning roadmaps for large business organizations in line with the organization’s development plan.